FAQ

Q: What is 25FUTURE?

A: 25FUTURE is a maintenance for WordPress websites and Care Plans for WordPress websites business. Both of these terms are used to describe the business.

Q: Do WordPress websites require regular maintenance?

A: Yes, WordPress websites need regular maintenance to run well, and to limit security risks. AI built WordPress websites are in just as much of a need for maintenance as non-AI built WordPress websites.

Q: What is the difference between the $8/month plan and the $25/month plan?

A: They are identical, except the $8/month plan has updates done monthly and the $25/month plan has updates done weekly. Pick the one that is best for your business.

Q: How are backups handled in the plans?

A: Both plans ($8 and $25) have daily backups to the server, which are all kept for 10 days before replaced by newer server backups. This 10-day limit avoids taking excessive storage space from your website. Also, a backup to an external drive is saved every week ($25 plan) or every month ($8 plan). The external drive backups are saved for two months.

Q: Do you serve customers all over the U.S.?

A: Yes. 25FUTURE is an Akron, OH, business that offers Maintenance/Care Plan service for WordPress websites from all 50 states.

Q: Does 25FUTURE keep our payment information?

A: No, Paypal keeps this information.

Q: How can I pay monthly for my maintenance subscription?

A: Use Paypal’s “Pay Later” option when checking out. Follow the instructions and select the monthly option. Note: Paypal charges interest on monthly payment plans.

Q: What is your refund policy?

A: There are no partial refunds or full refunds for annual subscriptions that are cancelled. However, you will continue to receive service through the end of your subscription.

Q: What is the advantage of using a very low priced maintenance service for my WordPress website?

A: This will allow you to use more money on other areas of your business.

Q: Can a WordPress website be 100% secure?

A: According to a WordPress Security expert “nothing is 100% secure” from hacking and malware on a WordPress website. (source: “WordPress Security Secrets Revealed,” Sahil B., 2023) A backup is the one thing that can guarantee you’ll have a working website after hacking and malware have occurred. “The only real way to make your website safe is to back it up.” (“WordPress Security 2021 for Webmasters”, Williams)